RETURN AND REFUND

WITHIN 15 DAYS AFTER RECEIVING ITEMS, CYHAIR WILL AGREE TO EXCHANGE OR REFUND CLIENTS FOR THE PRODUCT IF:

Exchangeable ONLY when before using.

The hair is tangled, shedding, loosening the curl.

Hair length is not enough like the order.

Hair texture/ Color is not correct.

CYHAIR WILL NOT EXCHANGE OR REFUND FOR THE PRODUCT IF:

Use/ Damaged/ Cut hair.

Change the product pattern.

No exchange or refund for closure and frontal items.

Vietnam technology now can not make small curls like pixels. 100% good (applied to all factories), sometimes the hair is so dry, sometimes the hair can not keep the

curl. So if you still want to buy a small curl, buy it at your own risk. We don’t accept returns – refunds for small curl orders.

AND WE ONLY CAN REFUND THROUGH PAYPAL DUE TO GOVERNMENT POLICIES